Terms of Service

1. Agreement to Terms

By accessing and using the Porcelain Plus website and services, you agree to these Terms of Service. If you disagree with any part of these terms, please do not use our services.

2. Services Overview

Porcelain Plus provides premium porcelain surfaces and related services. While we strive for accuracy, all product descriptions, pricing, and availability are subject to change without notice.

3. User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information
• Maintain the security of your account information
• Use our services in compliance with applicable laws
• Not interfere with our website’s functionality
• Not attempt to access restricted areas

4. Appointments and Consultations

• Scheduling is subject to availability

5. Estimates and Pricing

• Estimates are valid for the amount of time indicated 
• Final pricing may vary based on:
  • Material selection
  • Project scope changes
  • Site conditions
  • Market fluctuations
• Additional costs may apply for special requirements

6. Intellectual Property

All content on our website, including:

• Images
• Text
• Logos
• Design elements
• Trademarks

Is the property of Porcelain Plus or our licensors and protected by law.

7. Website Use

You may:

• Browse our website
• Download content for personal use
• Share links to our content

You may not:

• Modify our content
• Use our content commercially
• Scrape or harvest our data
• Reverse engineer our website

8. Limitation of Liability

Porcelain Plus is not liable for:

• Indirect or consequential damages
• Service interruptions
• Third-party actions
• Force majeure events
• User errors or misunderstandings

9. Indemnification

Users agree to indemnify Porcelain Plus against claims arising from:

• Violation of these terms
• Misuse of services
• Breach of applicable laws

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or practices.

11. Dispute Resolution

Any disputes shall be resolved through:

• Good faith negotiation
• Mediation if necessary
• Binding arbitration as a last resort

12. Changes to Terms

We may modify these terms at any time. Continued use of our services constitutes acceptance of updated terms.

14. Severability

If any provision of these terms is found invalid, remaining provisions stay in effect.

15. Governing Law

These terms are governed by Massachusetts law, without regard to conflicts of law principles.

16. Contact Information

For questions about these terms:

• Phone: (978) 219-0040
• Email: info@porcelain-plus.com
• Address: 109 Industrial Ave E, Lowell MA 01852

17. Acceptance

Using our services indicates acceptance of these terms. If you disagree, please discontinue use immediately.